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Keedco delivers lightning-fast IT support with a team of elite IT experts that your business can depend on day and night. Whether you’re remote or on-site, Keedco can provide real-time issue resolution, security at the device, app and network levels, and comprehensive IT management at a competitive rate.

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What exactly does a managed IT company do?

A managed IT company provides comprehensive IT support and management services for businesses of all sizes. This can include things like monitoring and maintaining network infrastructure, managing cybersecurity measures, providing technical support to employees, and more.

How is working with a managed IT company different from hiring an in-house IT team?

Working with a managed IT company can often be more cost-effective and efficient than hiring an in-house team. With a managed IT company, you’ll have access to a team of experts with a wide range of skillsets and experience, without having to pay for salaries, benefits, and other overhead costs associated with full-time employees.

What kind of businesses can benefit from working with a managed IT company?

Any business that relies on technology to operate can benefit from working with a managed IT company. This includes small and medium-sized businesses, as well as larger enterprises that need help managing complex IT infrastructures.

What kind of services do managed IT companies typically offer?

Managed IT companies can offer a wide range of services, depending on the needs of their clients. Some common services include network monitoring and management, data backup and recovery, cybersecurity, cloud computing, software development, and helpdesk support.

How does a managed IT company ensure the security of my business's data?

Managed IT companies take security very seriously and implement a variety of measures to keep your data safe. This can include things like firewall protection, anti-virus software, data encryption, and regular security audits to identify potential vulnerabilities.

How quickly can a managed IT company respond to technical issues?

Most managed IT companies have a dedicated helpdesk team that can respond to technical issues quickly, often within minutes or hours depending on the severity of the issue. They may also offer 24/7 monitoring and support to ensure that issues are identified and resolved as quickly as possible.

What kind of pricing model do managed IT companies typically use?

Managed IT companies typically offer a range of pricing models depending on the services you need. Some may charge a flat fee per month for a set of services, while others may offer a pay-as-you-go model where you only pay for the services you use. It’s important to work with a managed IT company that can provide a pricing model that works for your budget and your specific needs.

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